Unlocked You ("we", "us", "our") respects your privacy and is committed to protecting your personal data in accordance with the Personal Data Protection Order (PDPO) of Brunei Darussalam and other applicable laws.
This Privacy Policy explains how we collect, use, store, disclose, and protect your personal data when you visit unlocked.you (the "Site"), create an account, purchase a Product, or otherwise interact with us (the "Services").
Our Site and Services are intended for individuals who are of legal working age in their jurisdiction. If you are below the age of majority, you should obtain consent from a parent or legal guardian before creating an account or providing any personal data. We do not knowingly collect personal data from minors without such consent.
Unlocked You is the data controller responsible for your personal data. Our contact details are provided at the end of this Policy.
When you create an account, purchase a Product, or use our Services, we may collect the following personal data:
We do not collect payment card details directly. Payments are made via bank transfer, and you provide proof of payment separately from the Site.
We collect and use your personal data for the following purposes:
Marketing communications. Where you have separately and expressly consented, we may also use your contact details to send you marketing or promotional communications about our Products. Account-related communications (such as access details and renewal reminders) are not marketing and will be sent regardless, as they are necessary to provide the Services you have purchased.
We process your personal data on one or more of the following lawful bases:
By creating an account, submitting an order form, or otherwise providing your personal data through the Site, you confirm that you have read and understood this Privacy Policy and consent to the collection, use, and processing of your personal data for the purposes stated herein.
Where marketing communications are offered, your consent to receive such communications will be obtained separately and is entirely optional.
We implement reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, misuse, alteration, or disclosure. These measures include:
While we take reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
We retain your personal data for as long as your account remains active and for a reasonable period afterwards to comply with legal obligations, resolve disputes, and maintain business records.
When personal data is no longer required, it is securely deleted or anonymised.
We do not sell your personal data. We may share your personal data with trusted third-party service providers strictly for purposes related to operating our Services, such as:
| Service Provider | Purpose |
|---|---|
| Supabase | Secure account authentication and storage of your saved progress |
| Netlify | Website hosting and content delivery |
These providers are required to process personal data only on our instructions, protect it appropriately, and not use it for their own purposes.
We may also disclose personal data if required by law or a lawful request from a public authority.
Our service providers may store and process data on servers located outside Brunei Darussalam, including in Singapore. Where personal data is processed or stored outside Brunei Darussalam, we take steps to ensure appropriate safeguards are in place to protect your personal data in accordance with applicable data protection laws.
Our Site may contain links to third-party websites, such as our order form or social media pages. We are not responsible for the content or privacy practices of such websites, and we encourage you to review their privacy policies independently.
Subject to applicable laws, you have the right to:
Many of these rights can be exercised directly through Account Settings within each Product — including updating your email, changing your password, and clearing your saved answers. For requests relating to your account as a whole, please contact us.
If you believe your personal data has been mishandled, you may lodge a complaint with the relevant authority in Brunei Darussalam.
We may update this Privacy Policy from time to time to reflect changes in our Services, technology, or legal requirements. The "last updated" date at the top of this page reflects the most recent version. We encourage you to review this Policy periodically.
If you wish to exercise your rights or have any questions or concerns regarding this Privacy Policy, please contact us: